Shipping

CLICK HERE TO VIEW STANDARD DELIVERY ESTIMATOR TABLE

SHIPPING FROM PERTH METRO

Shipping Options and Costs:

1. Free STD Freight (Standard Shipping):
  • Cost: Free
  • Processing Time – Generally within 1-3 Business Days 
  • Condition: Orders totalling $200.00 and over
  • Description: Enjoy free standard shipping on orders totalling $200.00 and over. Your items will be delivered within the specified timeframe for standard shipping in your region.
2. STD Post (Standard Post):
  • Cost: $10
  • Processing Time – Generally within 1-3 Business Days 
  • Description: You have the option to choose standard post for a flat fee of $10. This is a cost-effective shipping method that provides reliable delivery within the standard delivery timeframe.
3. Priority Dispatch + Express Post (Express Shipping):
  • Cost: $18
  • Processing Time – Generally within 1 Business Days 
  • Description: For those who need their orders expedited, we offer Priority Dispatch with Express Post for $18. This ensures your items are shipped out quickly and delivered to your door in the shortest possible time.

All orders are generally dispatched within the 1-2 business day after order completion and are shipped via Border Express, Star Track or Australia Post throughout Australia.

RETURN TO SENDER
If an order is returned to us due to an incorrect or incomplete delivery address, failure to collect the parcel, refusal of delivery, or unsuccessful delivery attempts where no redirection is arranged, the order will be deemed Returned to Sender and the customer will be responsible for all re-delivery shipping costs; original shipping fees are non-refundable, and re-delivery will only be arranged once the additional shipping cost has been paid, or alternatively, if the customer chooses not to have the order re-shipped, a refund may be issued less the original shipping cost and any return-to-sender fees charged by the carrier once the item has been received back and inspected.

 

How long will it take for delivery?

All Products Excluding Swags & Mattresses

See Below Expected Shipping time frames broken down, These times below exclude Peak Periods.

Western Australia:
WA Metro and Country: 2-6 Business Days

Rest of Australia: (Excludes NT)

Metro Areas up to 5 Business Days Regional Country areas up to 10 Business days, generally the more regional the longer the time due to less freight deliveries.

NT Darwin / Metro 5-9 Business Days. Alice Springs 4-7 Business Days.

NT Regional / Other up to 14 Business Days 

Swags & Mattresses
AOS Swags and Mattresses are unable to be sent via express due to their size and will be sent via Border Express Road Transport or Star Track Express Road Transport. Please allow approximately 5 Business Days + depending how regional you are located.

All AOS Swags will be dispatched using our patented Vacuum Compressed Bag System.This packaging system has many advantages over traditional options.Firstly, the product is totally protected whilst shipping to avoid transit damage.Once the Swag has been received, it can be easily removed from the packaging without the need for cutting plastic bags or boxes.

Unlike conventional Boxed Swags that crush the product down, this system uses suction to reduce volume. The result allows the Swag to return to its original size quickly without damage to the Mattress Foam.